Credit Help from Citi Cards

Payment Assistance

We may be able to help you pay down your credit card balance faster. Each situation is unique. Help us understand your specific needs so we can work to develop a customized solution. Call us today for more information.

If you are already past due on your credit card payments we may be able to provide assistance. Sign on to www.citicards.com or call us to learn about special payment plans that can help bring your account current while lowering your monthly payment.

Credit Protection

Cancel or freeze payments in the event of sudden job loss, hospitalization or a life event like relocation. Learn more about enrolling in Credit Protector to get the protection you need.

If you have already enrolled in Credit Protector and think you are eligible to activate your benefits, please call 1-888-592-7344.

Flexible Payment Methods

Making payments on time is important to maintaining good credit. Avoid late fees and increased interest rates when you use these flexible payment methods to pay your credit card bill.

AutoPay: Automatically pay your credit card bill from a linked bank account by your due date. You can even choose the amount you wish to pay each billing cycle.

Enroll in AutoPay

Online Bill Payment: Pay your bill online by making a payment when it's due or scheduling payments in advance. You can even make multiple payments each billing cycle and pay your bill from multiple accounts.

Enroll in Online Bill Payment

Custom Due Dates: Customize your statement date. Select your payment due date to coincide with the time of the month you pay your bills, or any other time that's convenient for you-whether it's the beginning, middle or end of the month.

Call us to learn more about Custom Due Dates

Account Alerts

Sometimes it's hard to remember the balance on your card and when payments are due. Have friendly reminders regarding your account sent to your email inbox or to your mobile phone and never worry about forgetting again.

Payment Alerts:

Notification a few days prior to your due date that your minimum payment has not been received
Notification that your minimum payment is past due

Balance Alerts:

Notification when your balance is approaching an amount you specify
Notification when your balance exceeds an amount you specify

Sign on to www.citicards.com and click on "Set or Change Alert Preferences" under "Account Profile" to set up alerts.

How Are You Managing Your Credit?

Managing your credit can seem like a daunting task but there are some simple things you can do, or look out for, to maintain healthy credit.

5 Tips for Healthy Credit:

Pay at least the minimum due on time, every billing cycle
Create a monthly budget and stick to it
Shop as carefully with credit as you do with cash
Save money each payday for emergencies
Don't spend beyond your means

5 Credit Health Warning Signs:

Paying credit card bills late
Finding your income isn't enough to pay all your current bills
Paying only the minimum due or less each billing cycle
Using cash advances from one credit card to pay off another
Using credit cards to pay for things you normally pay for with cash

For more useful tips on credit visit Use Credit Wisely.

Looking for financial assistance with your CitiMortgage loan?
Visit Citi Homeowner Assistance.

Citi has financial solutions to help you stay on track.